Privacy Policy

Introduction

Welcome to http://arvada-acceptance-and-commitment-therapy.denvermentalhealthcare.com (hereafter referred to as ‘Arvada Acceptance and Commitment Therapy’, ‘we’, or ‘our’). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at http://arvada-acceptance-and-commitment-therapy.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us and made available to users.
Online services offered through our platform, such as therapy bookings and user support.
Products sold or promoted on our website.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage users to review these before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

You create an account and use our applications or services as an authorized user.
You visit our website(s) linked to this policy.
You subscribe to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and deliver personalized services. The types of information we gather include:

Account Information: Details required to set up and maintain your user account, such as name, username, email address, and password.
Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Records of purchases, payment history, and financial transaction details to facilitate billing and accounting.
Purchase Information: Details about products or services you’ve purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and device IDs, for technical support and analytics.
Location Data: Information about your physical location when you interact with our services, used to provide localized content and services.
Feedback: Your comments, reviews, and responses to surveys or feedback forms help us improve our offerings.
Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (e.g., profile pictures, public posts).
Product Information: Details about products of interest, including preferences and browsing history, for personalized recommendations.

We obtain this data through direct user input, automated technologies (such as tracking cookies), and third-party service providers who assist us in delivering our services.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics. We use cookies for several purposes:

Strictly Necessary: These cookies enable core features of our website, such as login sessions and account management.
Preference: They remember your preferences and settings, allowing us to personalize your experience.
Analytics: Analytics cookies help us understand how visitors interact with our site, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or if no longer required by law, we delete or anonymize the data to protect your privacy.

Security Measures

Arvada Acceptance and Commitment Therapy implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Engagement of secure third-party processing partners who adhere to strict privacy and security standards.
Regular security audits and updates to ensure our systems remain protected.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The ability to correct any inaccurate or incomplete personal data we possess.
Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
Restriction: Limiting our use of your personal data in specific situations.
Portability: Obtaining your personal data in a structured, commonly used format for transfer to another controller.
Objection: Objecting to the processing of your personal data for specific or all purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
Appeals/Complaints: Filing appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, ensuring you are always informed about how we handle your personal data.

Contact Information

For any inquiries related to privacy, data requests, unsubscribes, or complaints, please reach out to us:

Via email: contact@arvada-acceptance-and-commitment-therapy.denvermentalhealthcare.com
By post: [Insert physical address]

We are committed to addressing your concerns and ensuring a transparent and secure online experience.